right of withdrawal

Right of withdrawal

All items come with a full 1 year warranty. We also have a 30-day return policy, which means you have 30 days from the date you received your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn

or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase. To arrange a return you can contact us at bugasaltde@macvad.com. If your return is accepted, we will send you

Send a return label and instructions on how and where to send your package.

Items returned to us without first requesting a return will not be accepted. If you have any questions, you can always contact us at bugasaltde@macvad.com

Damage and problems

Please inspect your order upon receipt and if the item is defective, damaged, or you have received the wrong item, contact us immediately so we can investigate and resolve the issue.

Exceptions / disposable items

Sorry, we cannot accept returns of clearance, clearance or sale items or gift cards.

Exchange

The fastest way to ensure you get what you want is to return the item you have as soon as possible. Once the return has been reviewed, accepted and refunded, purchase the new item separately.

Refunds

We will notify you once we have received and inspected your return and let you know whether or not the refund has been approved. If approved, your original payment will be automatically refunded

Method

Please remember that processing by your bank or credit card company may take some time

And posting the refund as well.