Support
Please watch the basic operation and troubleshooting video first as this solves 99% of all problems.
For inquiries about a purchase, please fill out our support form
Visit our IMPRINT
If the Bug-A-Salt is more than 2 years old, we will do our best to satisfy our customers on a case-by-case basis.
Please do not disassemble your BUG-A-SALT or do anything stupid like put sand in it as this will void our warranty policy.
Contact us:
Send us an email at support@bugasalt.eu and someone will get back to you as soon
as possible.
See our support form
Can I return my Bug-A-Salt for a refund?
If you are not satisfied with your purchase, please let us know the details by filling out this Support Form. If possible, we'll be happy to offer you a refund.
How about the accuracy of the rifle?
- Up to 1 meter is ideal. Practice accuracy by shooting aluminum foil to see the salt spray pattern.
How many shots before I have to reload?
- The Bug-A-Salt takes about 70-80 shots before you need to reload.
Can the Bug-A-Salt kill mosquitoes?
- The Bug-A-Salt is extremely effective at killing mosquitoes.
What is the best lube for the Bug-A-Salt?
- Vaseline is best used when it comes to maintaining the plastic. Simply apply to the handle of the cocking mechanism. WD can also be used.